FAQ

You may wish to refer to our shipping page for more information.

You may wish to login to your account and check the status of delivery under your account's Order History.

If you need an item urgently and require expedited shipping, please contact us here prior to placing your order. We will gladly accommodate your request and arrange an alternative shipping method. Additional costs incurred will be charged to you separately.

In most cases, local couriers will make two delivery attempts. If both attempts are unsuccessful, your parcel will be returned to us.

Please note that unclaimed parcels or failed deliveries due to errors on your part will result in a redelivery fee.

Please reach out to us here with your order number in order for the team to check if your parcel has been dispatched. If your parcel has been dispatched, I’m afraid we are unable to redirect it to a different address.

Yes, we ship do!

For more info on where we deliver to, international shipping rates, and delivery time frames, please check the Shipping & Delivery page.

Unfortunately, all purchases made on skinnyartspace.com are final and are not eligible for return or exchange.

We sincerely apologise for any incorrect or defective items you received. Please refer to our Exchange and Return page for more information.